Available courses

Workforce Advantage - Customer Service Readiness Program

Welcome to the

The WORKFORCE ADVANTAGE Customer Service & Technology Readiness Program is a dynamic 10-day, integrated workforce training initiative developed through a strategic partnership between LDW Group LLC and Training on Wheels Ltd. Co.

Designed specifically to serve highly barriered adult learners who are now ready to bridge the gap between life readiness and workforce readiness by equipping participants with the customer service skills and digital competencies today’s employers require from day one.

Participants engage in structured daily training across both customer service and digital technology, with each session designed to build practical, job-ready skills. Upon successful completion, participants receive a Certificate of Completion in Customer Service Readiness and a Certificate of Completion in Digital Technology Readiness, credentialing that validates their preparation to enter and succeed in today’s workforce.

 This part of the program focuses on Customer Service Readiness.

LDW Group Career Services Bootcamp

LDW Group Career Services Bootcamp is designed to aid those who need a jumpstart to getting prepared for the journey to re-enter the workforce.  The Bootcamp offers: Resume Revision, Cover Letter Creation, and 2 hours of one-on-one career coaching with an expert who can provide sound guidance. 

Young Ladies Speak: Empowerment & Growth Series

Welcome to the Young Ladies Speak: Empowerment & Growth Series! This program is designed to provide young women aged 18–24 with the tools and information they need to grow personally and professionally. The series focuses on critical personal development topics that aim to build confidence, enhance communication skills, foster leadership, and empower participants to navigate the challenges of life with poise and purpose. Through engaging activities, self-assessments, and actionable plans, this program supports you on your journey to becoming the best version of yourself.

Whether you are looking to refine your interpersonal skills, establish a professional presence, or simply feel more confident in your daily interactions, this series will guide you through a variety of sessions designed to meet your needs. Each session provides a comprehensive exploration of a specific area of development, combining theory with practical exercises to ensure a well-rounded learning experience.


FCD Course with Dr. Linda D. Woodard

OVERVIEW ...

This is the revised NCDA Facilitating Career Development (FCD) course.  It has been customized specifically for professionals working in the field of workforce development.

This course has been "blended" to incorporate both face-to-face (F2F) (delivered through Zoom or Teams video technology) and moderated online learning experiences.  It requires a minimum of 120-contact hours to complete.  The curriculum has been approved by the Center for Credentialing and Education (CCE) for the Global Career Development Facilitator (GCDF) professional certification.  Completion of the FCD course also positions you to earn NCDA's CCSP (Certified Career Services Provider).

DISTINGUISHING FEATURES ...

This course is available for virtual delivery as well as scheduling at sites and locations throughout the United States.  The principal instructor for this course is Dr. Linda D. Woodard, GCDFI, GCDF, CCSP, CWDP, CPP, CPRW.

ELEVATE 3.0 PD SERIES FOR COLLEGE SENIORS

OVERVIEW ...

ELEVATE 3.0 PD Series for College Seniors is meticulously crafted to offer HBCU college seniors essential insights and guidance as they make the seamless transition from their academic journey to the professional world.  These resources are excellent for high school seniors who are navigating to the world of work right from high school graduation.

DISTINGUISHING FEATURES ...

The resources are available 24/7 at your convenience.  Just jump right in and explore.

The principal Career Coach for ELEVATE 3.0 is Dr. Linda D. Woodard, GCDFI, GCDFI, CCSP, CWDP, CPP, CPRW, MCCT.